![]() ![]() B2B Customer Portals: include buyer-owner portals, supplier-owned portals, and independent marketplaces that represent various buyers and brand.B2C Customer Portals: for selling goods directly to your customers and building a personalized long-term relationship with them.In fact, 75% of the customers would rather solve product- or service-related issues on their own than having to rely on a support agent. The web portal enables customers to place and track their orders, directly report issues, stay informed, get personalized recommendations and perform some other functions without the need to contact the company’s representatives. Customer Portal: used by organizations to enhance their customer support and sales processes.Some of the most common types are described below. Subscriptions and mailing lists are common factors of such portals.Īs web portals can be used in numerous different ways, there are various types of them focusing on different purposes and target audiences. Some of the examples of such portals are healthcare, university, real estate, etc. It is a gateway to various popular informational sources, such as news, weather, sports, social media, etc.Īlso referred to as “vortals”, these portals focus on a particular industry and are used to provide specific information to the users that wouldn’t be provided on a usual website. These portals are created to appeal to a wide audience with a wide range of interests. Here are some key differences between websites and web portals that we would like to highlight.įirstly, web portals can be classified into two following categories. While a web portal may share some similar features with a website, they are two different web solutions with different purposes. Some of the examples of web portals are search engines, emails, internal university and company portals, job portals, etc. A web portal can be accessed through a unique URL, it is only available to authorized users with a unique login and it is built around a business’ certain requirements and needs. However, first, let’s have a deeper look at what a web portal is.Ī web portal is a web-based solution that plays the role of a single access point providing information to authorized users - registered customers, employees, partners, etc. While it is extremely tricky to predict the exact cost of web portal development - the same as of a website or an app - we would like to provide our list of factors that may influence that figure. The logical question to ask is what is the price of building a web portal. Depending on its purpose, a web portal can provide multi-site support, advanced search, content and document management, customization, analytics, and much more. A web portal’s functionality goes beyond selling a product/service and maintaining a brand’s online presence it creates a more user-friendly and personalized environment for the customers while helping companies to fight their productivity challenges and giving them better control of business processes. In today’s digitalized world, the success of any online-present business highly depends on how well its online platform serves its customers and how well it serves the business itself. And Finally… The Cost of Building a Web Portal. ![]()
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